Watercourt Delivery Details
Most of our products are made to order and, although we carry a small stock of some of our most popular items, we would usually expect to despatch your order within 2/3 weeks. At exceptionally busy times this lead time may be extended - a message will be put on our homepage advising of this. If the goods are required by a specific date, please let us know when you place your order and we will try our best to supply before that date, however we do not guarantee to meet specific delivery targets.
**Please note that due to the current volume of work, estimated lead time at the moment is approximately four weeks from date of order.**
Postage charges quoted on the website are for delivery to the UK mainland addresses only and include VAT at standard rate. We are happy to supply to customers outside the UK mainland, but request that customers contact us before placing an order to confirm delivery charges.
If you are placing an order for several items, please contact us before you place your order on line and we will attempt to reduce the shipping costs which are quoted on the website, if possible. We may also be able to offer discounts on large orders, so please don't be afraid to talk to us.
Orders with a total weight of less than 2kg will usually be sent by Royal Mail on a First Class Recorded Delivery service and will require a signature confirming receipt.
Orders with a total weight of more than 2kg will usually be sent by FedEx carrier on a next day delivery service and will require a signature confirming receipt.
Any shortages or damages must be notified to us within three days of delivery.
We are happy to supply samples of our standard products for evaluation, however these must be paid for with order and the costs will be refunded on return of the product in saleable condition, should the item not be suitable.